{"id":58,"date":"2024-05-15T06:32:09","date_gmt":"2024-05-15T06:32:09","guid":{"rendered":"https:\/\/pms.co.ke\/blog\/?p=58"},"modified":"2024-05-15T06:44:32","modified_gmt":"2024-05-15T06:44:32","slug":"debt-collection-tips-for-short-term-rental-owners-in-kenya","status":"publish","type":"post","link":"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/","title":{"rendered":"Debt Collection Tips for Short-Term Rental Owners in Kenya"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/#Learn_How_to_Get_Back_Unpaid_Bills_from_Guests_Who_Stay_for_a_Short_Time\" >Learn How to Get Back Unpaid Bills from Guests Who Stay for a Short Time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/#Make_Booking_and_Payment_Rules_Strong\" >Make Booking and Payment Rules Strong<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/#Get_Full_and_Right_Guest_Info\" >Get Full and Right Guest Info<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/#Act_Quickly_and_Do_the_Same_for_Everyone\" >Act Quickly and Do the Same for Everyone<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/#Change_Plans_for_Busy_and_Quiet_Times\" >Change Plans for Busy and Quiet Times<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/#Work_with_People_Who_Know_Other_Countries\" >Work with People Who Know Other Countries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/#Use_Technology_to_Help\" >Use Technology to Help<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/pms.co.ke\/blog\/debt-collection-tips-for-short-term-rental-owners-in-kenya\/#In_Summary\" >In Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Learn_How_to_Get_Back_Unpaid_Bills_from_Guests_Who_Stay_for_a_Short_Time\"><\/span>Learn How to Get Back Unpaid Bills from Guests Who Stay for a Short Time<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The business of renting out homes for short stays, like vacations, is growing fast in Kenya. But getting money from guests who owe you can be tricky. Property Management Solutions (PMS) knows this well. We help property owners and managers deal with this challenge. In this article, we&#8217;ll share some practical tips to help you get back what&#8217;s owed to you in Kenya&#8217;s short-stay rental market.<\/p>\n<figure id=\"attachment_63\" aria-describedby=\"caption-attachment-63\" style=\"width: 1280px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-63 size-full\" src=\"https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2024\/05\/Debt-Collection-Tips-for-Short-Term-Rental-Owners-in-Kenya.webp\" alt=\"Debt Collection Tips for Short-Term Rental Owners in Kenya\" width=\"1280\" height=\"720\" srcset=\"https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2024\/05\/Debt-Collection-Tips-for-Short-Term-Rental-Owners-in-Kenya.webp 1280w, https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2024\/05\/Debt-Collection-Tips-for-Short-Term-Rental-Owners-in-Kenya-300x169.webp 300w, https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2024\/05\/Debt-Collection-Tips-for-Short-Term-Rental-Owners-in-Kenya-1024x576.webp 1024w, https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2024\/05\/Debt-Collection-Tips-for-Short-Term-Rental-Owners-in-Kenya-768x432.webp 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><figcaption id=\"caption-attachment-63\" class=\"wp-caption-text\">Debt Collection Tips for Short-Term Rental Owners in Kenya<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"Make_Booking_and_Payment_Rules_Strong\"><\/span>Make Booking and Payment Rules Strong<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>One key way to avoid problems later is to have clear rules when people book and pay. Ask for a good amount of money upfront, have clear rules for cancellations, and make sure you collect and check guest payment details properly. This helps you avoid fights or unpaid bills later. At PMS, we work with you to make sure your booking rules are strong and fair.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Get_Full_and_Right_Guest_Info\"><\/span>Get Full and Right Guest Info<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>It&#8217;s important to get complete details from guests when they book. This means their full names, addresses, contact numbers, email addresses, and emergency contacts. You also need their ID and credit card details. Checking all this info helps you chase them for money if needed. PMS helps you make sure you have all the right guest details.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Act_Quickly_and_Do_the_Same_for_Everyone\"><\/span>Act Quickly and Do the Same for Everyone<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If someone doesn&#8217;t pay or argues about a charge, act fast and treat everyone the same way. The longer you wait, the harder it gets to get your money back. This is especially true for guests from other countries. At PMS, we advise reaching out fast, using different ways like letters, calls, and emails. If needed, we help with legal steps too.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Change_Plans_for_Busy_and_Quiet_Times\"><\/span>Change Plans for Busy and Quiet Times<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Rental businesses often have busy and quiet times during the year. For example, coastal places might be busy during holidays, while others might be quiet. You should change how you chase money based on these times. PMS helps you make plans that fit Kenya&#8217;s busy and quiet times.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Work_with_People_Who_Know_Other_Countries\"><\/span>Work with People Who Know Other Countries<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Since many guests come from other countries, it&#8217;s good to work with people who know how to get money back from them. This means working with local agencies or lawyers in their home countries. PMS has partners all over the world to help get money back from guests who&#8217;ve left Kenya.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Use_Technology_to_Help\"><\/span>Use Technology to Help<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>To deal with lots of guests and money, you should use technology. This can mean online payment systems or software that helps track who owes you. PMS uses technology to make chasing money easier for you.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"In_Summary\"><\/span>In Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Getting money back from short-stay guests in Kenya needs smart planning. Make strong rules for bookings and payments, get all guest info right, act fast and fairly, change plans for busy times, work with global partners, and use technology to help. At PMS, we&#8217;re here to help you do all this. If you want to make sure you get paid what you&#8217;re owed, get in touch with us. We&#8217;ll help you make a plan that works for you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn How to Get Back Unpaid Bills from Guests Who Stay for a Short Time The business of renting out homes for short stays, like&hellip;<\/p>\n","protected":false},"author":1,"featured_media":63,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-58","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/posts\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":3,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/posts\/58\/revisions"}],"predecessor-version":[{"id":65,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/posts\/58\/revisions\/65"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/media\/63"}],"wp:attachment":[{"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/media?parent=58"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/categories?post=58"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/tags?post=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}