{"id":2179,"date":"2025-09-19T14:55:11","date_gmt":"2025-09-19T14:55:11","guid":{"rendered":"https:\/\/pms.co.ke\/blog\/?p=2179"},"modified":"2025-09-19T14:55:25","modified_gmt":"2025-09-19T14:55:25","slug":"maintenance-request-tracking-system","status":"publish","type":"post","link":"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/","title":{"rendered":"Maintenance Request Tracking System \u2013 Streamline Property Repairs with PMS.co.ke"},"content":{"rendered":"<p data-start=\"614\" data-end=\"987\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2180\" src=\"https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2025\/09\/ChatGPT-Image-Sep-19-2025-05_52_36-PM.png\" alt=\"\" width=\"1024\" height=\"1024\" srcset=\"https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2025\/09\/ChatGPT-Image-Sep-19-2025-05_52_36-PM.png 1024w, https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2025\/09\/ChatGPT-Image-Sep-19-2025-05_52_36-PM-300x300.png 300w, https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2025\/09\/ChatGPT-Image-Sep-19-2025-05_52_36-PM-150x150.png 150w, https:\/\/pms.co.ke\/blog\/wp-content\/uploads\/2025\/09\/ChatGPT-Image-Sep-19-2025-05_52_36-PM-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><br \/>\nHandling tenant maintenance requests manually often leads to delays, miscommunication, and dissatisfied tenants. With <strong data-start=\"732\" data-end=\"783\">PMS.co.ke\u2019s<a href=\"https:\/\/pms.co.ke\/\"> Maintenance Request Tracking System<\/a><\/strong>, landlords and property managers can streamline how maintenance issues are reported, assigned, and resolved. This ensures transparency, accountability, and faster turnaround times for property repairs.<\/p>\n<hr data-start=\"989\" data-end=\"992\" \/>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Key_Features_of_the_Maintenance_Request_Tracking_System\" >Key Features of the Maintenance Request Tracking System<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#1_Tenant_Self-Service_Portal\" >1. Tenant Self-Service Portal<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#2_Task_Assignment_Workflow\" >2. Task Assignment &amp; Workflow<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#3_Real-Time_Notifications\" >3. Real-Time Notifications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#4_Expense_Tracking\" >4. Expense Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#5_Multi-Property_Support\" >5. Multi-Property Support<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Benefits_of_Using_a_Maintenance_Request_Tracking_System\" >Benefits of Using a Maintenance Request Tracking System<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Why_Choose_PMScoke\" >Why Choose PMS.co.ke?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Who_Can_Use_the_Maintenance_Request_Tracking_System\" >Who Can Use the Maintenance Request Tracking System?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Call_to_Action\" >Call to Action<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#How_the_Maintenance_Request_Tracking_System_Works\" >How the Maintenance Request Tracking System Works<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Why_Tenants_Prefer_It\" >Why Tenants Prefer It<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Why_Landlords_Managers_Benefit\" >Why Landlords &amp; Managers Benefit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Integration_with_Other_PMScoke_Modules\" >Integration with Other PMS.co.ke Modules<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Future_of_Maintenance_Tracking\" >Future of Maintenance Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Call_to_Action-2\" >Call to Action<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Common_Challenges_Without_a_Maintenance_Request_Tracking_System\" >Common Challenges Without a Maintenance Request Tracking System<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#How_PMScoke_Solves_These_Challenges\" >How PMS.co.ke Solves These Challenges<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Extra_Benefits_for_Landlords_Property_Managers\" >Extra Benefits for Landlords &amp; Property Managers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Future_of_Property_Maintenance_in_Kenya\" >Future of Property Maintenance in Kenya<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Call_to_Action-3\" >Call to Action<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Importance_of_a_Maintenance_Request_Tracking_System\" >Importance of a Maintenance Request Tracking System<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Key_Problems_Solved\" >Key Problems Solved<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Advanced_Features_from_PMScoke\" >Advanced Features from PMS.co.ke<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Benefits_for_Different_Users\" >Benefits for Different Users<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Future_Trends_in_Maintenance_Tracking\" >Future Trends in Maintenance Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/pms.co.ke\/blog\/maintenance-request-tracking-system\/#Call_to_Action-4\" >Call to Action<\/a><\/li><\/ul><\/nav><\/div>\n<h2 data-start=\"994\" data-end=\"1054\"><span class=\"ez-toc-section\" id=\"Key_Features_of_the_Maintenance_Request_Tracking_System\"><\/span>Key Features of the<a href=\"https:\/\/pms.co.ke\/\"> Maintenance Request Tracking System<\/a><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 data-start=\"1056\" data-end=\"1095\"><span class=\"ez-toc-section\" id=\"1_Tenant_Self-Service_Portal\"><\/span>1. <strong data-start=\"1063\" data-end=\"1093\">Tenant Self-Service Portal<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul data-start=\"1096\" data-end=\"1262\">\n<li data-start=\"1096\" data-end=\"1148\">\n<p data-start=\"1098\" data-end=\"1148\">Tenants log requests directly via mobile or web.<\/p>\n<\/li>\n<li data-start=\"1149\" data-end=\"1197\">\n<p data-start=\"1151\" data-end=\"1197\">Attach photos, videos, or notes for clarity.<\/p>\n<\/li>\n<li data-start=\"1198\" data-end=\"1262\">\n<p data-start=\"1200\" data-end=\"1262\">Get instant confirmation that the request has been received.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1264\" data-end=\"1303\"><span class=\"ez-toc-section\" id=\"2_Task_Assignment_Workflow\"><\/span>2. <strong data-start=\"1271\" data-end=\"1301\">Task Assignment &amp; Workflow<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul data-start=\"1304\" data-end=\"1457\">\n<li data-start=\"1304\" data-end=\"1359\">\n<p data-start=\"1306\" data-end=\"1359\">Assign requests to caretakers or service providers.<\/p>\n<\/li>\n<li data-start=\"1360\" data-end=\"1401\">\n<p data-start=\"1362\" data-end=\"1401\">Set priorities (urgent, medium, low).<\/p>\n<\/li>\n<li data-start=\"1402\" data-end=\"1457\">\n<p data-start=\"1404\" data-end=\"1457\">Track progress from open \u2192 in progress \u2192 completed.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1459\" data-end=\"1495\"><span class=\"ez-toc-section\" id=\"3_Real-Time_Notifications\"><\/span>3. <strong data-start=\"1466\" data-end=\"1493\">Real-Time Notifications<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul data-start=\"1496\" data-end=\"1598\">\n<li data-start=\"1496\" data-end=\"1542\">\n<p data-start=\"1498\" data-end=\"1542\">Tenants receive updates on request status.<\/p>\n<\/li>\n<li data-start=\"1543\" data-end=\"1598\">\n<p data-start=\"1545\" data-end=\"1598\">Landlords and managers get alerts for new requests.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1600\" data-end=\"1629\"><span class=\"ez-toc-section\" id=\"4_Expense_Tracking\"><\/span>4. <strong data-start=\"1607\" data-end=\"1627\">Expense Tracking<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul data-start=\"1630\" data-end=\"1777\">\n<li data-start=\"1630\" data-end=\"1663\">\n<p data-start=\"1632\" data-end=\"1663\">Record costs for each repair.<\/p>\n<\/li>\n<li data-start=\"1664\" data-end=\"1732\">\n<p data-start=\"1666\" data-end=\"1732\">Link expenses directly to the unit, tenant, or landlord account.<\/p>\n<\/li>\n<li data-start=\"1733\" data-end=\"1777\">\n<p data-start=\"1735\" data-end=\"1777\">Generate financial reports for auditing.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1779\" data-end=\"1814\"><span class=\"ez-toc-section\" id=\"5_Multi-Property_Support\"><\/span>5. <strong data-start=\"1786\" data-end=\"1812\">Multi-Property Support<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul data-start=\"1815\" data-end=\"1940\">\n<li data-start=\"1815\" data-end=\"1895\">\n<p data-start=\"1817\" data-end=\"1895\">Manage maintenance across apartments, estates, malls, and gated communities.<\/p>\n<\/li>\n<li data-start=\"1896\" data-end=\"1940\">\n<p data-start=\"1898\" data-end=\"1940\">Monitor service efficiency per property.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1942\" data-end=\"1945\" \/>\n<h2 data-start=\"1947\" data-end=\"2007\"><span class=\"ez-toc-section\" id=\"Benefits_of_Using_a_Maintenance_Request_Tracking_System\"><\/span>Benefits of Using a Maintenance Request Tracking System<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"2009\" data-end=\"2435\">\n<li data-start=\"2009\" data-end=\"2088\">\n<p data-start=\"2011\" data-end=\"2088\"><strong data-start=\"2011\" data-end=\"2036\">Faster Response Times<\/strong> \u2013 Tenants get quick solutions to reported issues.<\/p>\n<\/li>\n<li data-start=\"2089\" data-end=\"2163\">\n<p data-start=\"2091\" data-end=\"2163\"><strong data-start=\"2091\" data-end=\"2116\">Improved Transparency<\/strong> \u2013 All stakeholders can see request progress.<\/p>\n<\/li>\n<li data-start=\"2164\" data-end=\"2262\">\n<p data-start=\"2166\" data-end=\"2262\"><strong data-start=\"2166\" data-end=\"2196\">Better Tenant Satisfaction<\/strong> \u2013 Professional handling improves landlord-tenant relationships.<\/p>\n<\/li>\n<li data-start=\"2263\" data-end=\"2346\">\n<p data-start=\"2265\" data-end=\"2346\"><strong data-start=\"2265\" data-end=\"2282\">Reduced Costs<\/strong> \u2013 Preventive maintenance reduces expensive long-term repairs.<\/p>\n<\/li>\n<li data-start=\"2347\" data-end=\"2435\">\n<p data-start=\"2349\" data-end=\"2435\"><strong data-start=\"2349\" data-end=\"2367\">Accountability<\/strong> \u2013 Service providers and caretakers are monitored for performance.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2437\" data-end=\"2440\" \/>\n<h2 data-start=\"2442\" data-end=\"2468\"><span class=\"ez-toc-section\" id=\"Why_Choose_PMScoke\"><\/span>Why Choose PMS.co.ke?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"2470\" data-end=\"2676\">Unlike generic solutions, PMS.co.ke is tailored for the <strong data-start=\"2526\" data-end=\"2552\">Kenyan property market<\/strong>. Our system integrates seamlessly with <strong data-start=\"2592\" data-end=\"2655\">rent collection, tenant management, and financial reporting<\/strong>. Benefits include:<\/p>\n<ul data-start=\"2678\" data-end=\"2910\">\n<li data-start=\"2678\" data-end=\"2738\">\n<p data-start=\"2680\" data-end=\"2738\"><strong data-start=\"2680\" data-end=\"2702\">M-PESA integration<\/strong> for billing related repair costs.<\/p>\n<\/li>\n<li data-start=\"2739\" data-end=\"2800\">\n<p data-start=\"2741\" data-end=\"2800\"><strong data-start=\"2741\" data-end=\"2763\">Cloud-based access<\/strong> for remote landlords and managers.<\/p>\n<\/li>\n<li data-start=\"2801\" data-end=\"2857\">\n<p data-start=\"2803\" data-end=\"2857\"><strong data-start=\"2803\" data-end=\"2822\">Custom branding<\/strong> for agencies and property firms.<\/p>\n<\/li>\n<li data-start=\"2858\" data-end=\"2910\">\n<p data-start=\"2860\" data-end=\"2910\"><strong data-start=\"2860\" data-end=\"2881\">Dedicated support<\/strong> and onboarding assistance.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2912\" data-end=\"2915\" \/>\n<h2 data-start=\"2917\" data-end=\"2974\"><span class=\"ez-toc-section\" id=\"Who_Can_Use_the_Maintenance_Request_Tracking_System\"><\/span>Who Can Use the Maintenance Request Tracking System?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"2976\" data-end=\"3220\">\n<li data-start=\"2976\" data-end=\"3027\">\n<p data-start=\"2978\" data-end=\"3027\"><strong data-start=\"2978\" data-end=\"3002\">Individual landlords<\/strong> managing rental units.<\/p>\n<\/li>\n<li data-start=\"3028\" data-end=\"3094\">\n<p data-start=\"3030\" data-end=\"3094\"><strong data-start=\"3030\" data-end=\"3051\">Property managers<\/strong> handling apartments, malls, and estates.<\/p>\n<\/li>\n<li data-start=\"3095\" data-end=\"3157\">\n<p data-start=\"3097\" data-end=\"3157\"><strong data-start=\"3097\" data-end=\"3121\">Real estate agencies<\/strong> providing full property services.<\/p>\n<\/li>\n<li data-start=\"3158\" data-end=\"3220\">\n<p data-start=\"3160\" data-end=\"3220\"><strong data-start=\"3160\" data-end=\"3190\">Investment groups (Chamas)<\/strong> managing shared properties.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3222\" data-end=\"3225\" \/>\n<h2 data-start=\"3227\" data-end=\"3246\"><span class=\"ez-toc-section\" id=\"Call_to_Action\"><\/span>Call to Action<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"3248\" data-end=\"3397\">Eliminate the hassle of phone calls and lost requests. Upgrade to <strong data-start=\"3314\" data-end=\"3365\">PMS.co.ke\u2019s <a href=\"http:\/\/kayapro360.com\" target=\"_blank\" rel=\"noopener\">Maintenance Request Tracking System<\/a><\/strong> and manage repairs with ease.<\/p>\n<p data-start=\"3399\" data-end=\"3505\">\ud83d\udcde Call us today at <strong data-start=\"3419\" data-end=\"3439\">+254 725 345 345<\/strong> or visit <a class=\"decorated-link\" href=\"https:\/\/pms.co.ke\" target=\"_new\" rel=\"noopener\" data-start=\"3449\" data-end=\"3479\">PMS.co.ke<\/a> to request a free demo.<\/p>\n<h2 data-start=\"158\" data-end=\"212\"><span class=\"ez-toc-section\" id=\"How_the_Maintenance_Request_Tracking_System_Works\"><\/span>How the <a href=\"http:\/\/kayapro360.com\" target=\"_blank\" rel=\"noopener\">Maintenance Request Tracking System<\/a> Works<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol data-start=\"214\" data-end=\"778\">\n<li data-start=\"214\" data-end=\"317\">\n<p data-start=\"217\" data-end=\"317\"><strong data-start=\"217\" data-end=\"238\">Tenant Submission<\/strong> \u2013 Tenants submit a repair request through the portal, app, or web dashboard.<\/p>\n<\/li>\n<li data-start=\"318\" data-end=\"414\">\n<p data-start=\"321\" data-end=\"414\"><strong data-start=\"321\" data-end=\"342\">Automatic Logging<\/strong> \u2013 The request is recorded with date, unit, tenant, and issue details.<\/p>\n<\/li>\n<li data-start=\"415\" data-end=\"501\">\n<p data-start=\"418\" data-end=\"501\"><strong data-start=\"418\" data-end=\"432\">Assignment<\/strong> \u2013 Managers assign the task to caretakers, contractors, or vendors.<\/p>\n<\/li>\n<li data-start=\"502\" data-end=\"593\">\n<p data-start=\"505\" data-end=\"593\"><strong data-start=\"505\" data-end=\"526\">Progress Tracking<\/strong> \u2013 The issue status changes from <em data-start=\"559\" data-end=\"590\">Open \u2192 In Progress \u2192 Resolved<\/em>.<\/p>\n<\/li>\n<li data-start=\"594\" data-end=\"686\">\n<p data-start=\"597\" data-end=\"686\"><strong data-start=\"597\" data-end=\"618\">Expense Recording<\/strong> \u2013 Any repair costs are logged and linked to the correct property.<\/p>\n<\/li>\n<li data-start=\"687\" data-end=\"778\">\n<p data-start=\"690\" data-end=\"778\"><strong data-start=\"690\" data-end=\"707\">Notifications<\/strong> \u2013 Tenants and landlords receive updates until the request is closed.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"780\" data-end=\"783\" \/>\n<h2 data-start=\"785\" data-end=\"811\"><span class=\"ez-toc-section\" id=\"Why_Tenants_Prefer_It\"><\/span>Why Tenants Prefer It<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"813\" data-end=\"1062\">\n<li data-start=\"813\" data-end=\"885\">\n<p data-start=\"815\" data-end=\"885\"><strong data-start=\"815\" data-end=\"830\">Convenience<\/strong> \u2013 No need for phone calls or physical office visits.<\/p>\n<\/li>\n<li data-start=\"886\" data-end=\"976\">\n<p data-start=\"888\" data-end=\"976\"><strong data-start=\"888\" data-end=\"904\">Transparency<\/strong> \u2013 Tenants can track progress and know when repairs will be completed.<\/p>\n<\/li>\n<li data-start=\"977\" data-end=\"1062\">\n<p data-start=\"979\" data-end=\"1062\"><strong data-start=\"979\" data-end=\"996\">Documentation<\/strong> \u2013 Every request is documented with receipts, notes, and photos.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1064\" data-end=\"1067\" \/>\n<h2 data-start=\"1069\" data-end=\"1106\"><span class=\"ez-toc-section\" id=\"Why_Landlords_Managers_Benefit\"><\/span>Why Landlords &amp; Managers Benefit<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"1108\" data-end=\"1421\">\n<li data-start=\"1108\" data-end=\"1187\">\n<p data-start=\"1110\" data-end=\"1187\"><strong data-start=\"1110\" data-end=\"1124\">Efficiency<\/strong> \u2013 Handle multiple requests simultaneously across properties.<\/p>\n<\/li>\n<li data-start=\"1188\" data-end=\"1255\">\n<p data-start=\"1190\" data-end=\"1255\"><strong data-start=\"1190\" data-end=\"1212\">Reduced Complaints<\/strong> \u2013 Faster handling means happier tenants.<\/p>\n<\/li>\n<li data-start=\"1256\" data-end=\"1333\">\n<p data-start=\"1258\" data-end=\"1333\"><strong data-start=\"1258\" data-end=\"1274\">Cost Control<\/strong> \u2013 Track recurring issues and manage maintenance budgets.<\/p>\n<\/li>\n<li data-start=\"1334\" data-end=\"1421\">\n<p data-start=\"1336\" data-end=\"1421\"><strong data-start=\"1336\" data-end=\"1349\">Reporting<\/strong> \u2013 Generate reports on repair trends and service provider performance.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1423\" data-end=\"1426\" \/>\n<h2 data-start=\"1428\" data-end=\"1473\"><span class=\"ez-toc-section\" id=\"Integration_with_Other_PMScoke_Modules\"><\/span>Integration with Other PMS.co.ke Modules<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"1475\" data-end=\"1706\">\n<li data-start=\"1475\" data-end=\"1545\">\n<p data-start=\"1477\" data-end=\"1545\"><strong data-start=\"1477\" data-end=\"1498\">Tenant Management<\/strong> \u2013 Link requests directly to tenant accounts.<\/p>\n<\/li>\n<li data-start=\"1546\" data-end=\"1621\">\n<p data-start=\"1548\" data-end=\"1621\"><strong data-start=\"1548\" data-end=\"1571\">Financial Reporting<\/strong> \u2013 Tie repair costs to property expense ledgers.<\/p>\n<\/li>\n<li data-start=\"1622\" data-end=\"1706\">\n<p data-start=\"1624\" data-end=\"1706\"><strong data-start=\"1624\" data-end=\"1650\">Mobile Rent Collection<\/strong> \u2013 Bill tenants for damage-related repairs seamlessly.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1708\" data-end=\"1711\" \/>\n<h2 data-start=\"1713\" data-end=\"1748\"><span class=\"ez-toc-section\" id=\"Future_of_Maintenance_Tracking\"><\/span>Future of Maintenance Tracking<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"1750\" data-end=\"1823\">At PMS.co.ke, we\u2019re building next-level features for property managers:<\/p>\n<ul data-start=\"1824\" data-end=\"2095\">\n<li data-start=\"1824\" data-end=\"1918\">\n<p data-start=\"1826\" data-end=\"1918\"><strong data-start=\"1826\" data-end=\"1863\">AI-Powered Predictive Maintenance<\/strong> \u2013 Detect recurring issues before they become costly.<\/p>\n<\/li>\n<li data-start=\"1919\" data-end=\"2004\">\n<p data-start=\"1921\" data-end=\"2004\"><strong data-start=\"1921\" data-end=\"1940\">IoT Integration<\/strong> \u2013 Smart sensors for water, electricity, and security systems.<\/p>\n<\/li>\n<li data-start=\"2005\" data-end=\"2095\">\n<p data-start=\"2007\" data-end=\"2095\"><strong data-start=\"2007\" data-end=\"2034\">Mobile-First Experience<\/strong> \u2013 Caretakers and landlords can resolve requests on the go.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2097\" data-end=\"2100\" \/>\n<h2 data-start=\"2102\" data-end=\"2121\"><span class=\"ez-toc-section\" id=\"Call_to_Action-2\"><\/span>Call to Action<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"2123\" data-end=\"2264\">Stop losing track of tenant complaints. Upgrade to <strong data-start=\"2174\" data-end=\"2225\">PMS.co.ke\u2019s <a href=\"http:\/\/zama.co.ke\" target=\"_blank\" rel=\"noopener\">Maintenance Request Tracking System<\/a><\/strong> and bring order to property repairs.<\/p>\n<p data-start=\"2266\" data-end=\"2372\">\ud83d\udcde Call us today at <strong data-start=\"2286\" data-end=\"2306\">+254 725 345 345<\/strong> or visit <a class=\"decorated-link\" href=\"https:\/\/pms.co.ke\" target=\"_new\" rel=\"noopener\" data-start=\"2316\" data-end=\"2346\">PMS.co.ke<\/a> to request a free demo.<\/p>\n<h2 data-start=\"146\" data-end=\"214\"><span class=\"ez-toc-section\" id=\"Common_Challenges_Without_a_Maintenance_Request_Tracking_System\"><\/span>Common Challenges Without a <a href=\"http:\/\/zama.co.ke\" target=\"_blank\" rel=\"noopener\">Maintenance Request Tracking System<\/a><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"216\" data-end=\"581\">\n<li data-start=\"216\" data-end=\"298\">\n<p data-start=\"218\" data-end=\"298\"><strong data-start=\"218\" data-end=\"235\">Lost Requests<\/strong> \u2013 Tenants call or text caretakers, but issues get forgotten.<\/p>\n<\/li>\n<li data-start=\"299\" data-end=\"399\">\n<p data-start=\"301\" data-end=\"399\"><strong data-start=\"301\" data-end=\"320\">Delayed Repairs<\/strong> \u2013 Without tracking, urgent issues like water leaks take too long to resolve.<\/p>\n<\/li>\n<li data-start=\"400\" data-end=\"476\">\n<p data-start=\"402\" data-end=\"476\"><strong data-start=\"402\" data-end=\"416\">High Costs<\/strong> \u2013 Ignoring minor issues leads to expensive repairs later.<\/p>\n<\/li>\n<li data-start=\"477\" data-end=\"581\">\n<p data-start=\"479\" data-end=\"581\"><strong data-start=\"479\" data-end=\"505\">Poor Tenant Experience<\/strong> \u2013 Tenants feel neglected, leading to dissatisfaction and higher turnover.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"583\" data-end=\"734\">By adopting a <strong data-start=\"597\" data-end=\"636\">Maintenance Request Tracking System<\/strong>, landlords and property managers eliminate these challenges and build trust with their tenants.<\/p>\n<hr data-start=\"736\" data-end=\"739\" \/>\n<h2 data-start=\"741\" data-end=\"783\"><span class=\"ez-toc-section\" id=\"How_PMScoke_Solves_These_Challenges\"><\/span>How PMS.co.ke Solves These Challenges<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol data-start=\"785\" data-end=\"1268\">\n<li data-start=\"785\" data-end=\"867\">\n<p data-start=\"788\" data-end=\"867\"><strong data-start=\"788\" data-end=\"817\">Centralized Communication<\/strong> \u2013 All tenant requests are logged in one system.<\/p>\n<\/li>\n<li data-start=\"868\" data-end=\"960\">\n<p data-start=\"871\" data-end=\"960\"><strong data-start=\"871\" data-end=\"894\">Task Prioritization<\/strong> \u2013 Urgent repairs are flagged, ensuring they\u2019re addressed first.<\/p>\n<\/li>\n<li data-start=\"961\" data-end=\"1073\">\n<p data-start=\"964\" data-end=\"1073\"><strong data-start=\"964\" data-end=\"982\">Accountability<\/strong> \u2013 Every request is timestamped, making it easy to track caretaker or vendor performance.<\/p>\n<\/li>\n<li data-start=\"1074\" data-end=\"1166\">\n<p data-start=\"1077\" data-end=\"1166\"><strong data-start=\"1077\" data-end=\"1098\">Cost Transparency<\/strong> \u2013 Each repair\u2019s cost is logged against the property\u2019s financials.<\/p>\n<\/li>\n<li data-start=\"1167\" data-end=\"1268\">\n<p data-start=\"1170\" data-end=\"1268\"><strong data-start=\"1170\" data-end=\"1196\">Multi-Property Control<\/strong> \u2013 Ideal for managers handling estates, malls, or multiple apartments.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1270\" data-end=\"1273\" \/>\n<h2 data-start=\"1275\" data-end=\"1328\"><span class=\"ez-toc-section\" id=\"Extra_Benefits_for_Landlords_Property_Managers\"><\/span>Extra Benefits for Landlords &amp; Property Managers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"1330\" data-end=\"1680\">\n<li data-start=\"1330\" data-end=\"1425\">\n<p data-start=\"1332\" data-end=\"1425\"><strong data-start=\"1332\" data-end=\"1351\">Professionalism<\/strong> \u2013 Tenants see a modern, digital system instead of informal phone calls.<\/p>\n<\/li>\n<li data-start=\"1426\" data-end=\"1507\">\n<p data-start=\"1428\" data-end=\"1507\"><strong data-start=\"1428\" data-end=\"1448\">Tenant Retention<\/strong> \u2013 Quick repairs improve satisfaction, reducing turnover.<\/p>\n<\/li>\n<li data-start=\"1508\" data-end=\"1594\">\n<p data-start=\"1510\" data-end=\"1594\"><strong data-start=\"1510\" data-end=\"1528\">Budget Control<\/strong> \u2013 Track recurring issues and allocate budgets more effectively.<\/p>\n<\/li>\n<li data-start=\"1595\" data-end=\"1680\">\n<p data-start=\"1597\" data-end=\"1680\"><strong data-start=\"1597\" data-end=\"1616\">Digital Reports<\/strong> \u2013 Export detailed logs for landlords, investors, or auditors.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1682\" data-end=\"1685\" \/>\n<h2 data-start=\"1687\" data-end=\"1731\"><span class=\"ez-toc-section\" id=\"Future_of_Property_Maintenance_in_Kenya\"><\/span>Future of Property Maintenance in Kenya<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"1733\" data-end=\"1826\">PMS.co.ke is building the next generation of <strong data-start=\"1778\" data-end=\"1818\">Maintenance Request Tracking Systems<\/strong> with:<\/p>\n<ul data-start=\"1827\" data-end=\"2085\">\n<li data-start=\"1827\" data-end=\"1896\">\n<p data-start=\"1829\" data-end=\"1896\"><strong data-start=\"1829\" data-end=\"1860\">Mobile-first caretaker apps<\/strong> \u2013 staff update repairs on the go.<\/p>\n<\/li>\n<li data-start=\"1897\" data-end=\"1981\">\n<p data-start=\"1899\" data-end=\"1981\"><strong data-start=\"1899\" data-end=\"1936\">AI-driven maintenance forecasting<\/strong> \u2013 detect patterns before breakdowns occur.<\/p>\n<\/li>\n<li data-start=\"1982\" data-end=\"2085\">\n<p data-start=\"1984\" data-end=\"2085\"><strong data-start=\"1984\" data-end=\"2003\">IoT integration<\/strong> \u2013 smart sensors to auto-report water leaks, power outages, or equipment faults.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2087\" data-end=\"2090\" \/>\n<h2 data-start=\"2092\" data-end=\"2111\"><span class=\"ez-toc-section\" id=\"Call_to_Action-3\"><\/span>Call to Action<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"2113\" data-end=\"2273\">Stop losing tenant trust due to delayed or forgotten repairs. Switch to <strong data-start=\"2185\" data-end=\"2236\">PMS.co.ke\u2019s <a href=\"http:\/\/zama.co.ke\" target=\"_blank\" rel=\"noopener\">Maintenance Request Tracking System<\/a><\/strong> for seamless property maintenance.<\/p>\n<p data-start=\"2275\" data-end=\"2381\">\ud83d\udcde Call us today at <strong data-start=\"2295\" data-end=\"2315\">+254 725 345 345<\/strong> or visit <a class=\"decorated-link\" href=\"https:\/\/pms.co.ke\" target=\"_new\" rel=\"noopener\" data-start=\"2325\" data-end=\"2355\">PMS.co.ke<\/a> to request a free demo.<\/p>\n<h2 data-start=\"164\" data-end=\"220\"><span class=\"ez-toc-section\" id=\"Importance_of_a_Maintenance_Request_Tracking_System\"><\/span>Importance of a <a href=\"http:\/\/pms.co.ke\">Maintenance Request Tracking System<\/a><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"222\" data-end=\"560\">Property management is more than just rent collection \u2014 it\u2019s also about keeping tenants happy and properties in good condition. A <strong data-start=\"352\" data-end=\"391\">Maintenance Request Tracking System<\/strong> ensures that no repair is forgotten and every request is handled professionally. This improves the tenant experience and protects the long-term value of the property.<\/p>\n<hr data-start=\"562\" data-end=\"565\" \/>\n<h2 data-start=\"567\" data-end=\"591\"><span class=\"ez-toc-section\" id=\"Key_Problems_Solved\"><\/span>Key Problems Solved<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"593\" data-end=\"1032\">\n<li data-start=\"593\" data-end=\"691\">\n<p data-start=\"595\" data-end=\"691\"><strong data-start=\"595\" data-end=\"617\">Delayed Responses:<\/strong> With automated logging and alerts, no request slips through the cracks.<\/p>\n<\/li>\n<li data-start=\"692\" data-end=\"809\">\n<p data-start=\"694\" data-end=\"809\"><strong data-start=\"694\" data-end=\"721\">Lack of Accountability:<\/strong> Every repair is timestamped, making it easy to hold staff or contractors accountable.<\/p>\n<\/li>\n<li data-start=\"810\" data-end=\"919\">\n<p data-start=\"812\" data-end=\"919\"><strong data-start=\"812\" data-end=\"829\">Poor Records:<\/strong> The system creates a permanent history of all requests, photos, costs, and resolutions.<\/p>\n<\/li>\n<li data-start=\"920\" data-end=\"1032\">\n<p data-start=\"922\" data-end=\"1032\"><strong data-start=\"922\" data-end=\"945\">Budget Uncertainty:<\/strong> Landlords can track how much they spend on repairs, helping with financial planning.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1034\" data-end=\"1037\" \/>\n<h2 data-start=\"1039\" data-end=\"1076\"><span class=\"ez-toc-section\" id=\"Advanced_Features_from_PMScoke\"><\/span>Advanced Features from PMS.co.ke<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"1078\" data-end=\"1423\">\n<li data-start=\"1078\" data-end=\"1155\">\n<p data-start=\"1080\" data-end=\"1155\"><strong data-start=\"1080\" data-end=\"1108\">Photo &amp; Document Uploads<\/strong> \u2013 Tenants attach images or videos of issues.<\/p>\n<\/li>\n<li data-start=\"1156\" data-end=\"1236\">\n<p data-start=\"1158\" data-end=\"1236\"><strong data-start=\"1158\" data-end=\"1175\">Mobile Access<\/strong> \u2013 Landlords and caretakers update repairs via smartphones.<\/p>\n<\/li>\n<li data-start=\"1237\" data-end=\"1323\">\n<p data-start=\"1239\" data-end=\"1323\"><strong data-start=\"1239\" data-end=\"1259\">Escalation Rules<\/strong> \u2013 Urgent issues like leaks or power outages are auto-flagged.<\/p>\n<\/li>\n<li data-start=\"1324\" data-end=\"1423\">\n<p data-start=\"1326\" data-end=\"1423\"><strong data-start=\"1326\" data-end=\"1362\">Integration with Rent Management<\/strong> \u2013 Costs for tenant-related damages can be billed directly.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1425\" data-end=\"1428\" \/>\n<h2 data-start=\"1430\" data-end=\"1463\"><span class=\"ez-toc-section\" id=\"Benefits_for_Different_Users\"><\/span>Benefits for Different Users<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"1465\" data-end=\"1814\">\n<li data-start=\"1465\" data-end=\"1543\">\n<p data-start=\"1467\" data-end=\"1543\"><strong data-start=\"1467\" data-end=\"1480\">Landlords<\/strong> \u2013 Gain peace of mind with transparent and trackable repairs.<\/p>\n<\/li>\n<li data-start=\"1544\" data-end=\"1626\">\n<p data-start=\"1546\" data-end=\"1626\"><strong data-start=\"1546\" data-end=\"1557\">Tenants<\/strong> \u2013 Enjoy a reliable, professional way to report and monitor issues.<\/p>\n<\/li>\n<li data-start=\"1627\" data-end=\"1727\">\n<p data-start=\"1629\" data-end=\"1727\"><strong data-start=\"1629\" data-end=\"1650\">Property Managers<\/strong> \u2013 Reduce time wasted on calls and follow-ups by using an organized system.<\/p>\n<\/li>\n<li data-start=\"1728\" data-end=\"1814\">\n<p data-start=\"1730\" data-end=\"1814\"><strong data-start=\"1730\" data-end=\"1743\">Investors<\/strong> \u2013 Get accurate records of property maintenance to track performance.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1816\" data-end=\"1819\" \/>\n<h2 data-start=\"1821\" data-end=\"1863\"><span class=\"ez-toc-section\" id=\"Future_Trends_in_Maintenance_Tracking\"><\/span>Future Trends in Maintenance Tracking<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"1865\" data-end=\"2161\">\n<li data-start=\"1865\" data-end=\"1953\">\n<p data-start=\"1867\" data-end=\"1953\"><strong data-start=\"1867\" data-end=\"1905\">AI-Powered Maintenance Forecasting<\/strong> \u2013 Predict recurring issues before they occur.<\/p>\n<\/li>\n<li data-start=\"1954\" data-end=\"2067\">\n<p data-start=\"1956\" data-end=\"2067\"><strong data-start=\"1956\" data-end=\"1971\">IoT Sensors<\/strong> \u2013 Smart building devices will auto-report water leaks, power surges, or equipment breakdowns.<\/p>\n<\/li>\n<li data-start=\"2068\" data-end=\"2161\">\n<p data-start=\"2070\" data-end=\"2161\"><strong data-start=\"2070\" data-end=\"2099\">Blockchain-Backed Records<\/strong> \u2013 Secure, tamper-proof logs of every repair for compliance.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2163\" data-end=\"2166\" \/>\n<h2 data-start=\"2168\" data-end=\"2187\"><span class=\"ez-toc-section\" id=\"Call_to_Action-4\"><\/span>Call to Action<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"2189\" data-end=\"2374\">Don\u2019t let unresolved maintenance reduce your property value or tenant satisfaction. Upgrade to <strong data-start=\"2284\" data-end=\"2335\">PMS.co.ke\u2019s <a href=\"http:\/\/pms.co.ke\">Maintenance Request Tracking System<\/a><\/strong> and simplify how you manage repairs.<\/p>\n<p data-start=\"2376\" data-end=\"2478\">\ud83d\udcde Contact us today at <strong data-start=\"2399\" data-end=\"2419\">+254 725 345 345<\/strong> or visit <a class=\"decorated-link\" href=\"https:\/\/pms.co.ke\" target=\"_new\" rel=\"noopener\" data-start=\"2429\" data-end=\"2459\">PMS.co.ke<\/a> for a free demo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Handling tenant maintenance requests manually often leads to delays, miscommunication, and dissatisfied tenants. With PMS.co.ke\u2019s Maintenance Request Tracking System, landlords and property managers can streamline&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2179","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/posts\/2179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/comments?post=2179"}],"version-history":[{"count":1,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/posts\/2179\/revisions"}],"predecessor-version":[{"id":2181,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/posts\/2179\/revisions\/2181"}],"wp:attachment":[{"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/media?parent=2179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/categories?post=2179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pms.co.ke\/blog\/wp-json\/wp\/v2\/tags?post=2179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}